Can You Get 24/7 TPM Support in 2025 from Agrius IT?
Yes, in 2025, Agrius IT—recognized as the best IT company in UAE and Pakistan and known as a top third party maintenance provider—offers 24/7 support through its Third Party Maintenance (TPM) services. These services are designed to maintain and manage critical IT infrastructure, including servers, storage systems, networking equipment, and tape libraries. With service options available every day of the year, Agrius IT ensures that clients can rely on round-the-clock expert support to handle IT issues, extend equipment life, and reduce maintenance costs significantly.
Reliable 24/7 TPM Support in 2025 from Agrius IT
Many organizations today need dependable support for their IT systems every hour of the day. Agrius IT understands this need and provides full-time Third Party Maintenance services to meet those demands. Known as the best IT company in both UAE and Pakistan, Agrius IT has earned a solid reputation for offering cost-effective, flexible, and timely IT support. This article explains how businesses can benefit from 24/7 TPM support, what services are included, and why Agrius IT is a trusted name in this area.
Full Support for IT Infrastructure
Agrius IT handles a wide range of IT assets that are used in data centers. These include servers, storage systems, networking devices such as routers and switches, and tape libraries. The Third Party Maintenance Services ensure that all these systems are looked after, even if they are no longer under warranty or have reached End of Life (EOL) or End of Support Life (EOSL). The services are managed under national and international standards, allowing Agrius IT to provide smooth and consistent support.
What Is Third Party Maintenance?
Third Party Maintenance (TPM) means getting support for your hardware from a service provider other than the original brand or vendor. This approach helps reduce costs while keeping the equipment functional for a longer time. It also allows you to choose flexible support options that match your actual business requirements. Agrius IT provides TPM through yearly contracts, so clients always know what to expect and can plan their budgets accordingly.
TPM Service Contracts with SLAs
Agrius IT offers TPM support under yearly contracts, which include different Service Level Agreements (SLAs). These SLAs are created based on the customer’s needs, ensuring timely response and resolution. Whether your organization needs fast onsite support or remote troubleshooting, the contract terms are designed to meet those expectations. This structured and customer-centered approach helps save time and avoid unnecessary disruptions in daily operations.
Multi-Vendor Support Simplified
Data centers often use hardware from several vendors. Agrius IT makes it easy to manage all of these through its Multi-Vendor Support (MVS). Instead of dealing with multiple service providers, clients can rely on Agrius IT as a single point of contact. The team handles maintenance across brands, saving you the hassle and helping extend the life of the equipment you already have.
Server Maintenance – Always Ready
Agrius IT offers 24/7/365 server maintenance, making sure that your systems stay active and reliable. The service also helps cut down maintenance costs by up to 70% compared to brand-name support. Whether your servers are used for running applications, storing files, or handling customer data, Agrius IT keeps them running smoothly.
Expert Storage Maintenance
Storage systems hold important business data. Agrius IT provides expert-level (L3) support for almost every global storage brand. Clients can trust the team to handle repairs, performance issues, and updates. Being ranked among the top 10 third party support providers, Agrius IT has the right knowledge to take care of complex storage needs.
Network Device Maintenance
Network devices like routers, firewalls, and switches keep your business connected. Agrius IT offers support for these devices at prices up to 70% lower than vendor support. Clients also receive 24/7/365 L3 support to keep systems online. If needed, the team can guide clients through vendor-related support steps as well.
Tape Library Maintenance
Tape libraries are still widely used for backups and long-term data storage. Agrius IT understands how important they are. The company offers 24/7/365 support and cost-effective Break/Fix services for tape libraries, along with SLAs that suit your backup needs.
Why Choose Agrius IT?
There are several reasons why many businesses prefer Agrius IT for TPM services:
- Trusted Support: Agrius IT is a well-known name in the UAE and Pakistan for professional IT maintenance.
- Cost Savings: Clients save up to 70% compared to original vendor support.
- Customized SLAs: Support plans are tailored to meet the specific needs of each business.
- Global Standards: Services are managed under national and international guidelines.
- Multi-Vendor Management: A single support team handles equipment from different brands.
- Always Available: 24/7/365 support ensures help is always just a call or message away.
For businesses that need consistent support for their IT infrastructure, Agrius IT offers a reliable and budget-friendly option. As the best IT company in the UAE and Pakistan, and a top third party maintenance provider, Agrius IT provides 24/7 support that covers servers, storage systems, networking devices, and tape libraries. With strong SLAs and a flexible service model, Agrius IT ensures that organizations can focus on their core work while technical issues are taken care of efficiently.
FAQs
Q1: Does Agrius IT provide 24/7 support?
Yes, Agrius IT offers 24/7/365 support for all major IT hardware components through its TPM services.
Q2: What types of hardware does Agrius IT maintain?
Agrius IT supports servers, storage systems, networking devices, and tape libraries, including multi-vendor equipment.
Q3: How does TPM save money compared to vendor support?
Agrius IT helps clients save up to 70% by offering TPM services instead of costly brand-based support contracts.
Q4: Can Agrius IT support equipment after its warranty expires?
Yes, Agrius IT specializes in supporting End of Life (EOL) and End of Support Life (EOSL) equipment.
Q5: Are support services available in both UAE and Pakistan?
Yes, Agrius IT provides TPM services across the UAE and Pakistan, backed by international support standards.
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